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Terms Conditions, Written Plainly

These terms are the agreement behind every bKash, Nagad or Rocket transaction on your account, and we keep them short enough to read in one sitting. By opening the lobby from Dhaka or anywhere else in Bangladesh, you accept them as they stand.

Account rules in plain EnglishWallet terms tied to local paymentsRead before your first depositChanges posted on this page

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HOW WE HANDLE IT

Accounts, Data and Policy Requests

Your account record holds the details we need to run the wallet and meet our own obligations: your name, mobile number, the payment channels you use, and a history of the transactions tied to them. We keep that record for as long as your account is open and for a reasonable period afterwards, because payment disputes and legal duties do not disappear when you stop logging in.

Data we hold

Your registered name, mobile number, wallet transaction references and login history. We keep it to run your account, trace payments and answer disputes, not to resell to anyone.

Cookies on this site

Cookies keep you signed in and remember your language choice. You can clear them in your browser settings, though you will need to log in again on each visit.

Keeping your login safe

Your password and one-time code are yours alone. We never ask for them in chat, email or a call, and any message doing so is not from us.

Asking for changes

You can request a copy of your account data or ask us to correct or delete it. Send the request from your registered email so we can verify you first.

TERMS QUESTIONS

How to Reach Us About These Terms

If a clause does not make sense, ask us before you deposit rather than after. Send your account number and a short description of the question, and our Bangladesh support team will point you to the exact section that applies to your case.

Your Agreement With Us, Clause by Clause

7777jaya Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Opening an account means you accept these terms, so read them before you send your first bKash, Nagad or Rocket payment. Your account must be in your own name, and the mobile wallet you deposit from should belong to you as well. We do not permit

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one person to run several accounts, and we may suspend any account that shows a mismatch between the registered name and the wallet holder's name. Everything you fund lands in your account wallet, and winnings sit there until you request a withdrawal back to the same
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local payment channel you used. Keep your login details private. Anything done through your login is treated as done by you, so tell support the moment you suspect someone else has your password or your one-time code. We may update these terms when payment rails or
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local rules change. The current version is always the one posted here, and continuing to use your account after a change means you accept it. Whether you can open or keep an account depends on your local law and eligible regions, and it is your responsibility
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to check what applies where you are.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions You Ask Before You Accept

The same handful of points come up again and again, so we have answered them here instead of making you search the clauses. If your situation is not covered, our support team will walk you through it.

Yes. You tick the box when you register, and that confirms you accept every clause on this page. Read them first, and ask support if a section is unclear.

No. One account per person, in your own name. Duplicate accounts, or accounts funded from someone else's wallet, may be suspended and the balance reviewed.

The wallet should match your registered name. A mismatch can hold your withdrawal while we verify the source, so keep your deposits on your own bKash, Nagad or Rocket number.

We can, when local rules or payment rails change. The current version lives on this page, and carrying on with your account after an update means you accept the new wording.

Send the request from your registered email or through support chat. We settle any pending withdrawal first, then close the account and confirm in writing.

Raise it with support before you act on the account. Give us the section number and your reasoning, and we will explain our position or correct the wording where needed.

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