What We Collect and Why We Collect It
When you create an account, we collect your name, email address, phone number and the payment method you register — which for most accounts in Bangladesh means your bKash, Nagad or Rocket wallet number. We use this to verify your identity, process deposits and withdrawals, and
-
1
send you account-related messages. We do not use your wallet number for anything outside your account transactions. When you browse the platform, our servers log your device type, IP address and session activity. This helps us detect unusual login attempts and keep your account secure. We
-
2
also use cookies to remember your session so you do not have to log in again on the same device. If you contact our support team, we keep a record of that exchange to follow up accurately. All data we hold is stored on servers with
-
3
encryption in place. We keep your data for as long as your account is active, and for a period after closure as required by applicable rules in eligible regions. Your right to access or request deletion of your data is set out in the FAQ below.
-
4
Access to the platform and its data practices depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.